A.O. Smith is seeking a Customer Service Solutions Manager to lead strategy, modernization, and optimization of customer service technologies and engagement platforms, guiding a high-performing team across contact center systems and omnichannel solutions.
This role partners with IT, Engineering, Warranty, and Operations to improve customer experience, drive digital transformations, and ensure platforms meet business needs while delivering measurable service improvements.
#J-18808-LjbffrCustomer Experience Platform Lead in ashland city at Unknown Company
This position is listed as full time and onsite.