To enhance customer relationships and drive successful outcomes, the full-time remote Customer Experience Partner will manage client engagements, provide strategic guidance, and support both pre-sales and post-sales activities across Granicus services and solutions. Key responsibilities Develop and manage strategic customer relationships, serving as the primary point of contact Conduct pre-sales discovery and project kickoff, ensuring alignment with customer objectives Drive organic growth through upselling and cross-selling opportunities within existing programs Required qualifications 4-6 years of experience in consulting, customer success, or enterprise account management Proven ability to serve as a trusted adviser to government stakeholders Demonstrated commercial acumen and successful track record in project management Passion for public service and citizen engagement Strong interpersonal skills for building relationships at multiple organizational levels
Customer Experience Partner in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.