Alignment Health USA, LLC is seeking a Manager of Customer Experience Support Projects to drive operational initiatives that strengthen our Customer Experience organization for members. You will lead cross-functional efforts across departments, partner with SMEs, and implement scalable solutions to improve FCR, service levels, and member satisfaction.
The role requires strong project management, change leadership, and the ability to influence without direct authority in a regulated healthcare
#J-18808-LjbffrCustomer Experience Ops Lead: Projects & FCR in orange at Unknown Company
This position is listed as full time and onsite.