Unknown Company

Customer Experience Operations Leader

Remote • Posted 3 days ago
Onsite Full Time Management & Operations

Corporate Travel Management, Inc. is seeking an Operations Manager to provide leadership, mentorship, and direction to ensure top-tier customer service. You will manage quality metrics, coach staff, and collaborate with account management and sales to drive client outcomes.

The role emphasizes developing a structured framework for the team, enabling cross-functional support and proactive planning while maintaining high service standards.

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