TEC is a communications company with a long history of serving rural American communities. Based in Mississippi, the Customer Experience Operations Manager reports to the Director of Operations Support and leads the CX center to deliver exceptional service while ensuring efficiency and ownership.
You will manage staffing across markets, monitor service levels, tackle escalated issues, coach frontline teams, and partner with Dispatch, Field Operations, and Sales to improve the customer journey.
#J-18808-LjbffrCustomer Experience Operations Leader in bay springs at Unknown Company
This position is listed as full time and onsite.