First Focus is seeking a senior leader to own the customer experience strategy across delivery teams, turning feedback into improvements that make interactions easier, faster, and more proactive. You will champion a customer-first culture, influence leaders without direct authority, and help teams deliver a Super-Green experience that keeps customers informed.
This cross-functional role reports to the Chief Experience Officer and offers flexible hybrid work, competitive salary, and growth
#J-18808-LjbffrCustomer Experience Leader - Strategy & Insights in mascot at Unknown Company
This position is listed as full time and hybrid.