Whirlpool Corporation in Benton Harbor, MI is seeking a Manager, CX Innovation to modernize KitchenAid’s customer journey and shape the future of the Consumer Services Contact Center.
You will drive the integration of AI, CRM platforms, and digital self-service tools, elevate interactions, and govern SLAs while delivering data-driven insights that inform product and service improvements across the business.
#J-18808-LjbffrCustomer Experience Innovation Manager in benton harbor at Unknown Company
This position is listed as full time and onsite.