- Act as the frontline for enterprise customer support.
- Provide empathetic, accurate, and timely resolutions.
What You'll Do:
- Troubleshoot issues across AI output, logins, APIs, and authentication.
- Document interactions and collaborate with teams.
What You Have:
- 3+ years in technical support for enterprise AI products.
- Strong understanding of APIs and CRM systems.
- Remote role open to candidates in multiple US states.
- Fast-paced, mission-driven culture with high ownership.
Harvey is transforming how legal and professional services operate by combining frontier agentic AI with an enterprise-grade platform. The company is scaling fast with strong product-market fit and a culture of decisiveness, simplicity, and relentless ownership.
#J-18808-LjbffrCustomer Experience (CX) Specialist (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.