Customer Experience Associate

• Support customers via phone and email to resolve inquiries and obtain missing sample information.
• Manage accounts, document interactions, and protect privacy.

Qualifications:

• High School degree or equivalent with 2+ years of customer service experience.
• Proficient in Microsoft Office and Google Suite; Salesforce and multi-lingual skills a plus.

About Natera:

• Global leader in cell-free DNA testing for oncology and women's health.
• Team of professionals from world-class institutions.

Natera

Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. Its team includes dedicated professionals from world-class institutions who care deeply about their work and each other.