- Deliver exceptional borrower support by phone and other channels, helping customers navigate applications, payments, and account questions.
- Navigate consumer lending with care, following compliance requirements and partnering cross-functionally to resolve issues.
- Own customer outcomes from first contact through resolution, documenting interactions and sharing insights with product and engineering teams.
Customer Experience Associate I (Part-Time) (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.