Customer Experience & Order Orchestration Specialist

Veolia seeks a Customer Experience Specialist to act as a liaison among customers, CX Account Management, Operations and Billing. The role focuses on order progression, accuracy and timely invoicing to ensure customer satisfaction.

Responsibilities include end-to-end order management, collaboration across departments, and applying improvement opportunities based on feedback, with up to 10% travel. Bachelor’s degree or equivalent and 2+ years in customer service or order management preferred.