Unknown Company

Customer Engagement Applications Engineer

hillsboro, or • Posted 2 weeks ago
Onsite Full Time General

Join KLA's Electron Beam DivisionKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.

Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Key Responsibilities:Support, maintain, and troubleshoot eBeam tools in customer environmentsDiagnose tool issues, identify corrective actions, and ensure optimal tool performanceWork closely with service and engineering teams to resolve hardware/software issuesDevelop applications and Best Known Methods (BKMs) to solve complex customer challenges and improve tool capabilityCreate use cases, scope new features, identify issues, and drive bug fixesMaintain strategic customer relationships and assist sales teams with technical assessmentsDevelop and document training materials, and provide technical trainingCollaborate with customers and internal teams to define requirements for future productsQualificationsMS or Ph.D. or equivalent experience in Physics, Chemistry, Engineering, Optics, Material Science, or related fieldExperience in semiconductor fabrication or equivalent educational experienceMinimum 2 years of hands-on SEM review, SEM inspection, or TEM/FIB experienceStrong knowledge of semiconductor process flows and defect typesUnderstanding of electron optics and how electrons interact with a sample to produce SE, BSE, and VC signalsExperience in system-level troubleshooting, diagnostics, and reportingCleanroom experience and semiconductor device characterizationFamiliarity with computer operating systems, networking, and analysis toolsPreferred Skills:Strong customer focus and ability to build collaborative relationshipsMotivation to innovate and proactively deliver exceptional customer outcomesProven technical leadership and problem-solving skillsExperience with Advanced Packaging, Wafer Level Packaging, or C4.Excellent communication, teamwork, and project management skillsAbility to present technical content to diverse audiencesData analysis tools (Excel, JMP, Minitab, Igor, Origin, ImageJ, etc.)Programming (Matlab, LabVIEW, Python, etc.)Minimum QualificationsBS with 2+ years industry experience, MS with relevant experienceBase Pay Range: $83,100.00 - $141,300.00 AnnuallyPrimary Location: USA-OR-Hillsboro-Beaverton-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location.

The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is proud to be an Equal Opportunity Employer.

We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at to request accommodation.

Customer Engagement Applications Engineer in hillsboro at Unknown Company

This position is listed as full time and onsite.

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