Leading engaging virtual trainings and workshops, the full-time Customer Education Specialist will empower Crossbeam users by enhancing their understanding of the platform, while working remotely and contributing to a cohesive learning experience across various customer touchpoints. Key responsibilities Lead virtual trainings, workshops, and onboarding sessions for diverse audiences, from small groups to large organizations Act as an ambassador for the Crossbeam learning experience, driving user adoption and confidence in ecosystem-led growth Develop training content based on deep product expertise, ensuring alignment with customer needs and contributing to various educational resources Required qualifications 1+ years in a customer-facing role such as Customer Success, Partnerships, Sales, or Training Confidence in public speaking and presenting to groups, with the ability to handle questions effectively Strong written communication skills, capable of simplifying complex concepts Ability to quickly learn new tools and workflows with minimal guidance Bonus: Familiarity with sales workflows, partnership ecosystems, or B2B SaaS
Customer Education Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.