Customer Development DirectorThe Customer Development Director possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the "go-to" person by the retailer's leadership team for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Customer Development Director is deeply connected with CCCI's field operations and leadership teams to ensure that business plans are efficiently executed as agreed upon. Given the dynamic nature of the Walmart landscape in this region, we need a leader who brings both agility and innovative thinking to drive growth and execution across our portfolio.Duties & Responsibilities:Develop, negotiate, and maintain a strategic partnership status with the customer to ensure joint business plans are achievedEstablish and lead cross-functional relationships with field operations, product supply, marketing, and revenue generation management to ensure alignment to respective strategic objectivesCoach, teach, and train (instructs) the field operations teams on alignment to customers sales plans, best practices, and expectationsCreate, maintain, and update critical sales correspondence to ensure the operations teams have the most up to date execution plans for assigned customerCultivate, sustain and maintain ongoing relationships and attends meetings, as needed with key external business partners (NRS, brand, bottler, and other relevant partners) to drive incremental growth to objectivesCollaborate with Revenue Generation colleague to compile and report key business results to CCCI's Sr. Leadership teamAnalyze data to determine opportunities and implement tactics to reverse or sustain trendsDevelop and execute sales programs and conduct post-analysis reviews, to gain an understanding of the effectivenessMake adjustments as needed to sustain or reverse trendsKnowledge, Skills, & Abilities:Advanced ability to develop, negotiate and execute complex and strategic joint business plans with the assigned customerStrong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers organizationMust have strong negotiation and persuasion skillsResponsive customer service skills with a proactive mindsetStrong organizational management skills required with the ability to collaborate with all facets of the business including field operations, marketing, product supply, revenue generation management, and the National Retail Sales TeamAbility to partner cross-functionally with other department leaders to accomplish goals and objectivesAdvanced analytical and critical thinking skills preferredExcellent organizational, time management, attention to detail, and team-building skills are requiredAbility to work independentlyStrong leadership, coaching, and presentation abilitiesExcellent oral and written communication skills requiredAbility to prioritize multiple assignments with time-sensitive and critical deadlinesContinuous improvement mindsetAdept in handling ambiguityComputer proficiency in MS Office particularly MS Excel and MS PowerPointMinimum Qualifications:Bachelor's degree four (4) years Knowledge acquired through five (5) to seven (7) years of work experiencePreferred Qualifications:Bachelors in Business Administration, Marketing, Communications, Liberal Arts, Sociology, or PsychologyWork Environment: Office EnvironmentThis position will support the Mid-South Region, preferred location Nashville, TN.
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.