Responding to residential customer inquiries, the full-time remote Customer Credit Representative will manage inbound calls related to billing, collections, and account maintenance while providing exceptional customer service. Key responsibilities Analyze and respond to a variety of customer inquiries including billing, collections, and outages Update and maintain customer account records, ensuring accuracy of information Inform customers about company offerings and direct calls to appropriate work groups when necessary Required qualifications High school diploma or equivalent Basic computer and keyboarding skills Professional verbal and written communication skills Basic math skills 6 months of experience as a Customer Credit Representative meeting performance metrics
Customer Credit Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.