HGS is seeking a Customer Care Representative to handle billing inquiries, assist with payments, and upgrade/downgrade services from a home-based setup. You will use multiple systems to research products, document interactions, and provide solutions with a consultative approach.
The role emphasizes ownership of issues, exceptional communication, and a customer-centric attitude, with coaching sessions to meet KPIs in a flexible, work-from-home environment.
#J-18808-LjbffrCustomer Care Specialist in workfromhome at Unknown Company
This position is listed as full time and onsite.