To enhance customer relationships, the full-time remote Customer Care Sales Specialist will deliver comprehensive support by resolving inquiries, recommending products, and identifying upsell opportunities while maintaining accurate account documentation. Key responsibilities Deliver high-quality end-to-end customer support by resolving inquiries and billing issues Act as a trusted advisor to uncover customer needs and recommend appropriate solutions Identify upsell and cross-sell opportunities to enhance customer experience and value Required qualifications High school diploma or equivalent 1-2 years of customer service or call center experience Experience supporting business-level (B2B) customers is preferred Proficiency with CRM and billing systems, including Salesforce and ACP Ability to calculate figures such as discounts and percentages
Customer Care Sales Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.