We’re not your average insurance team. Think people-first, flexible, and future-focused. Our mission is simple: give hardworking families the peace of mind that comes with having the right protection in place. We lean on technology, teamwork, and a growth mindset to make that happen.
The Opportunity
We’re looking for aCustomer Care Representative —someone who loves helping people and making complicated things simple. You’ll be the friendly face (well, voice!) clients rely on whenever they have questions, need guidance, or want to feel confident about their coverage.
What You’ll Be Doing
Keeping in touch with clients after they get their policy
Explaining benefits, answering questions, and helping with claims
Making sure clients understand exactly what they have (no confusing jargon)
Teaming up with leaders to make onboarding smooth and stress-free
Being the go-to person when clients need support
What Makes You a Great Fit
You’re a natural communicator and enjoy helping people
You’re comfortable with tech and working from home
You stay organized and on top of details
You don’t need experience in insurance—customer service skills go a long way
You’re legally able to work in the U.S. or Canada
Why You’ll Love It Here
- 100% remote work—set a schedule that fits your life
- Weekly pay plus extra incentives for great performance
- Training and mentorship that actually set you up to succeed
- A supportive, people-first culture with purpose at the center