Working remotely in a full-time capacity, the 2nd Shift Customer Care Representative in Missouri will handle inbound calls from members, clients, and facilities, managing 60-80 calls daily while providing exceptional customer service during shifts that primarily start after 2 PM CST. Key responsibilities: Handle inbound calls from members, clients, and facilities, addressing inquiries and providing assistance Progressively manage more complex tasks as skills develop, ensuring high-quality customer interactions Maintain a distraction-free home environment to effectively support customer needs Required qualifications: Must currently reside in Missouri 1 year of call center experience 6 months of customer service experience Basic typing/computer experience with excellent navigational skills High-speed internet access with specified minimum upload and download speeds
Customer Care Representative in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.