Customer Care Representative (100% Work From Home)
New York, New York, United States
Job Openings
About the job
Customer Service Rep / Fully Remote – Anywhere in U.S./ Great Pay / Unlimited PTO / Medical‑Dental‑Vision Insurance available day one / 401(k) plan
Responsibilities
- Use strong customer empathy to inspire nonprofits and build long‑lasting relationships.
- Answer questions from a wide range of nonprofits about Classy products and services.
- Build the brand of a fast‑growing start‑up through professional and timely communication.
- Solve complex customer problems FAST by collaborating across Classy teams.
- Become an expert on a state‑of‑the‑art SaaS solution and how nonprofits use it to fundraise.
- Work as part of a team to deliver shared goals while also thriving autonomously.
- Improve processes, systems and customer interactions.
- Serve as the voice of the customers by passing along critical insights to the product team.
Compensation
Hiring Fast. Estimated Salary: $20 to $28 per hour based on qualifications.
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