Below is the JD for your reference:
Location & Schedule
- Location: Must be located in the Mesa/Phoenix, AZ area.
- Training: 100% onsite for 4 weeks at 1130 N. Alma School Rd., Mesa, AZ.
- Work Schedule: Transitions to remote after training; candidates must remain in the Mesa/Phoenix area for occasional onsite meetings and training sessions.
- Start Date: TBD
- Duration: Long-term contract assignment (duration TBD).
Job Summary
This role supports Clients's shareholder services team by handling inbound calls from shareholders, brokers, and institutional clients. The position requires delivering exceptional customer service, researching account-related issues, and making outbound follow-up calls when necessary. Candidates will gain exposure to financial markets and stock transfer services while working in a customer-focused environment.
Top 3 Must-Have Skills
- Customer Service / Call Center Experience
- Strong Verbal & Written Communication Skills
- Problem-Solving and Account Research Experience
Customer Care Professional in Phoenix at Hays
This position is listed as contract and able to be worked remotely. It was posted 3 days ago.