American Airlines in Lincoln, USA is seeking a Customer Care Manager to lead a contact-center team and drive revenue while ensuring superb service. This on-site role requires coaching staff, monitoring performance, and collaborating with multiple departments to improve processes.
You will recruit, hire and onboard new team members, managing schedules and agent development to meet aggressive service and sales goals in a fast-paced environment.
#J-18808-LjbffrCustomer Care Manager — Travel Perks & Team Growth in lincoln at Unknown Company
This position is listed as full time and onsite.