Frontline support via email and phone with empathetic help. Thrive in a fast-paced, ambiguous environment with strong ownership. Key Responsibilities: Manage and resolve inquiries while meeting KPIs. Keep accurate records and escalate complex issues. Improve processes and stay updated on policies. Skills & Qualifications: 2+ years customer service experience, ideally chat or phone. Strong communication, organization, and problem-solving. Experience with HubSpot, Intercom, or help desk software is a plus. Doola Doola simplifies business formation, payment setup, compliance, and taxes for entrepreneurs. It operates in a fast-paced startup environment with a collaborative and supportive team culture. #J-18808-Ljbffr
Customer Care Agent (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.