Magellan Health is seeking a Customer Experience Associate to support HMSA members and providers from a remote Hawaii location. You will handle calls, explain benefits, and guide customers through program policies with confidentiality and care.
The role requires 1-2 years of customer service experience, the ability to type while talking, and strong attention to detail. Training may include recording and performance assessments; consistency and flexibility are valued.
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This position is listed as full time and able to be worked remotely.