To inspire customers in expressing their authentic selves through style, the full-time remote Customer Advocate will build relationships, resolve inquiries, and enhance the customer experience across various communication channels. Key responsibilities: Engage with customers through email, live chat, phone, and social media to address inquiries and resolve issues Build sustainable relationships with customers by delivering personalized support and product recommendations Monitor social media and online reviews to maintain a positive brand image and respond appropriately Required qualifications: 2+ years of proven customer support experience Sales experience is a plus Familiarity with ticketing systems, preferably ZenDesk Strong interpersonal skills and written communication abilities Ability to work well both independently and as part of a team
Customer Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.