Customer Advocate Management Trainee

Customer Advocate Management TraineeWhether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. A come interview with a manager who started their career as a Customer Advocate.$55,000-$85,000 Work with the latest technology Health, Dental, and Vision insurance Paid vacation time 401 (k) with up to 5% employee contribution Betterhelp online TherapyJob Duties:Navigate clients through the sales process, establishing trust and selling value throughoutAssist customers in selecting a vehicle by asking questions and listening carefully to their responsesDirect clients to online tools available for reviewing vehicle options, packages, featuresPrepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)Explain product performance and benefitsDescribe all optional equipment available for customer purchasePerform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehiclesWork closely with Sales Manager on pricing tiers associated with different model & their respective technology optionsPrepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealershipJob Requirements:College degreeStrong written and verbal communication skillsAble to build relationships with associates and clients, establishing long-term partnershipsOutgoing and inviting personality, able to establish trust quicklyDriven to achieve and to service clients