Affirm is seeking a Customer Advocacy Associate II to serve as the Voice of affirm, resolving highly complex complaints filed with bank partners and internal teams with empathy and product expertise.
You will investigate, remediate, and address issues while collaborating with Compliance, Legal, Risk, Product, and Communications to identify root causes and remediate thematic problems, driving learning and improvements across the organization.
#J-18808-LjbffrCustomer Advocacy Specialist II — Remote & Impactful in chicago at Unknown Company
This position is listed as full time and onsite.