Affirm is a remote-first company reinventing credit to offer honest, friendly terms. The Customer Advocacy Associate II on the CAR team investigates complex complaints, identifies root causes, and coordinates remediation with cross-functional partners to improve products and processes.
You will learn consumer finance policies and servicing processes, delivering fair outcomes and learning from each escalation to reduce risk and enhance customer trust.
#J-18808-LjbffrCustomer Advocacy Specialist — Escalations & Resolution in pa at Unknown Company
This position is listed as full time and able to be worked remotely.