Affirm is seeking a Customer Advocacy Associate II to serve as the Voice of affirm, addressing complex complaints with empathy and product expertise. You will investigate, remediate, and coordinate with bank partners and internal teams to drive fair outcomes and restore trust.
You’ll collaborate with Compliance, Legal, Risk, Product, and Communications to identify root causes, improve processes, and scale improvements across the business, while developing fresh knowledge of consumer finance
#J-18808-LjbffrCustomer Advocacy Associate II — Remote in sioux falls at Unknown Company
This position is listed as full time and onsite.