Affirm is a remote-first fintech company seeking a Customer Advocacy Associate II to serve as the Voice of Affirm. You will investigate and remediate highly complex complaints filed with bank partners, executives, and internal teams, using empathy and product expertise to drive fair outcomes and protect relationships.
You will collaborate with Compliance, Legal, Risk, Product, and Communications to identify root causes, assess options, and guide remediation.
#J-18808-LjbffrCustomer Advocacy & Resolution Specialist (Remote) in dallas at Unknown Company
This position is listed as full time and able to be worked remotely.