Working remotely in a full-time capacity, the Customer Adoption Consultant will coordinate customer onboarding activities, enable product adoption, and maintain customer health metrics to ensure clients successfully utilize IFS.ai Logistics. Key responsibilities Coordinate customer onboarding activities and prepare necessary documentation and updates Translate customer goals into practical use cases and deliver product training and enablement sessions Maintain accurate account records and analyze customer feedback to identify risks and improvement opportunities Required qualifications Approximately two or more years of experience in B2B SaaS customer success, onboarding, or a related customer-facing role Strong organizational skills with the ability to manage multiple stakeholders and deadlines Clear written and verbal communication skills, with experience facilitating working sessions Good Excel capability and comfort with SaaS platforms and operational workflows Experience in logistics, supply chain, or finance operations is desirable
Customer Adoption Consultant in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.