Detail-oriented and reliable, the Customer Account Representative will support inside sales and marketing efforts, manage customer inquiries, and ensure timely order processing in a hybrid or remote role. Key responsibilities Act as the primary point of contact for customer inquiries, ensuring fast responses and resolution of issues Collaborate with sales teams to track orders, advise on delivery timelines, and meet sales goals Conduct contract reviews in Salesforce and manage quotes, returns, and customer follow-ups Required qualifications 2-3 years of inside sales experience, preferably in the semiconductor industry Completion of 2 years of college education is preferred Strong computer skills, particularly in Word and Excel Experience with ERP systems, preferably Epicor ERP Detail-oriented with a focus on customer satisfaction