Join to apply for the Customer Account Manager - Remote Work role at BairesDev
At BairesDev®, we’ve been leading technology projects for over 15 years, delivering solutions to giants like Google and innovative startups in Silicon Valley. Our diverse 4,000+ team of top 1% tech talent works remotely on high‑impact roles worldwide.
Overview
This role makes you the key point of contact for a portfolio of clients, focusing on their satisfaction, strong relationships, and identifying risks to support client success.
Responsibilities
- Manage day‑to‑day client interactions and regular check‑ins.
- Monitor client satisfaction and elevate concerns as needed.
- Track updates and maintain accurate client records.
- Coordinate with internal teams to support client needs.
- Contribute to client retention efforts.
Qualifications
- Experience in Customer Success, Account Management or similar client‑facing roles.
- Understanding of software development or technology services.
- Experience managing multiple accounts.
- Willingness to travel occasionally.
- Advanced level of English.
Benefits
- Work‑from‑home hardware setup.
- PTO, parental leave, and other special leaves.
- Excellent compensation package, including base salary and commissions above market average.
- Health coverage (vision and dental).
- Life insurance.
- 401K plan.
- Strong sales operations and travel & events coordination teams to support your role.
- Growth opportunities aligned with learning curve.
- Diverse and multicultural work environment.
- Innovation‑driven culture with resources for professional growth.
Apply now!
Company Information
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industry: IT Services and IT Consulting
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