Managing a portfolio of enterprise clients, the full-time Customer Account Manager (French Speaking) will provide proactive account relationship management, handle billing inquiries, and oversee contract renewals in a remote capacity. Key responsibilities: Build and maintain relationships with the top 50 customers, ensuring high-quality customer service Manage ongoing contract renewals and address escalated customer service concerns Collaborate with internal teams to ensure timely project completion and introduce new products/services to clients Required qualifications: 2-5 years of experience in SaaS account management or technical customer success Fluency in French or Qu b cois Knowledge of accounting and billing fundamentals Experience with Hosted Telephony (VOIP/SIP) Strong aptitude for technology and ability to create customer-facing presentations
Customer Account Manager (French Speaking) in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.