Job TitleCustomer Account Manager
Job DescriptionResponsible for generating revenue by meeting and exceeding assigned sales goals and objectives within Sage’s existing install customer base for Medium Segment customers. Achieve success by driving sales through add on services attachment, upgrades of business care plans, and migration to additional Sage products/services and renewing existing services. These goals and objectives are achieved though effective management and coordination with channel partners, internal Sage teams and customers in your assignment.
*This role is hybrid - 3 days in office *
Key ResponsibilitiesManages renewals and generate upsells/cross sells with assigned customer base.
Develop and maintain a strategic plan to proactively engage with assigned customers and channel partners on a consistent basis; resolve open issues and escalate customer concerns to the appropriate stakeholders.
Build strong customer relationships and deliver customer centric solutions
Utilize Fusion and Salesforce to track and maintain accurate records of all activities, close dates, pipeline and lead development.
Maintain a high degree of accuracy in monthly and quarterly forecasting
Manage additional projects and assignments as defined by the needs of the business.
Develop and deliver qualified leads for SPC, SHP and Sage Intacct
Requirements:
3+ years indirect Sales experience (channel)
Advanced Microsoft Office and computer skills
Detail orientated, with strong organizational and time management skills
Strong propensity for learning new systems and processes for development
Must be self-motivated and can work with a collaborative team environment
Plenty of perks:
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings
#LI-EP1
FunctionSales
CountryUnited States
Office LocationAtlanta
Work Place typeHybrid
AdvertWorking at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpncWe celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/
Job DescriptionResponsible for generating revenue by meeting and exceeding assigned sales goals and objectives within Sage’s existing install customer base for Medium Segment customers. Achieve success by driving sales through add on services attachment, upgrades of business care plans, and migration to additional Sage products/services and renewing existing services. These goals and objectives are achieved though effective management and coordination with channel partners, internal Sage teams and customers in your assignment.
*This role is hybrid - 3 days in office *
Key ResponsibilitiesManages renewals and generate upsells/cross sells with assigned customer base.
Develop and maintain a strategic plan to proactively engage with assigned customers and channel partners on a consistent basis; resolve open issues and escalate customer concerns to the appropriate stakeholders.
Build strong customer relationships and deliver customer centric solutions
Utilize Fusion and Salesforce to track and maintain accurate records of all activities, close dates, pipeline and lead development.
Maintain a high degree of accuracy in monthly and quarterly forecasting
Manage additional projects and assignments as defined by the needs of the business.
Develop and deliver qualified leads for SPC, SHP and Sage Intacct
Requirements:
3+ years indirect Sales experience (channel)
Advanced Microsoft Office and computer skills
Detail orientated, with strong organizational and time management skills
Strong propensity for learning new systems and processes for development
Must be self-motivated and can work with a collaborative team environment
Plenty of perks:
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings
#LI-EP1
FunctionSales
CountryUnited States
Office LocationAtlanta
Work Place typeHybrid
AdvertWorking at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-us/company/careers/working-at-sage/Watch a video about our culture: youtube.com/watch?v=h1-vs3zIpncWe celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at Learn more about DEI at Sage: sage.com/en-us/company/careers/diversity-equity-and-inclusion/
Customer Account Manager in atlanta at Unknown Company
This position is listed as full time and hybrid.