Customer Access Specialist

To ensure seamless patient access and reimbursement, the full-time remote Customer Access and Reimbursement Specialist will oversee financial assistance programs, verify benefits, manage prior authorizations, and assist patients with out-of-pocket balances. Key responsibilities Coordinate timely access to services by verifying insurance coverage and benefits Assist patients in navigating the reimbursement process, including financial assistance options Manage prior authorization requirements by liaising with healthcare providers, payers, and patients Required qualifications Bachelor's degree in a related field Minimum of 2 years of experience in a healthcare setting, preferably in revenue cycle operations or patient access Proficiency in healthcare billing systems Strong understanding of insurance verification and reimbursement processes Ability to work independently and collaboratively in a fast-paced environment