Custom Jewelry Production Lead

Custom Jewelry Production LeadOur client, a luxury custom jewelry brand, is seeking a talented and highly organized Custom Jewelry Production Lead to manage the execution of bespoke jewelry production while acting as a key liaison between leadership, design, vendors, and clients. The ideal candidate will bring deep experience in fine jewelry production and a strong understanding of high-end materials and craftsmanship. While this role interfaces with marketing and PR teams, both internal and third-party agencies, it is not responsible for marketing execution.

Instead, the focus is on providing accurate, timely production-related information and imagery to support storytelling, content development, and brand consistency. This is a high-impact role that will play a central part in maintaining the brand's reputation for exceptional quality, personalized client service, and smooth operational flow.Key ResponsibilitiesManage the end-to-end production of custom and bespoke jewelry pieces, ensuring timely delivery and impeccable qualityCollaborate with clients to interpret and refine their design vision into executable conceptsOversee communication with vendors, CAD designers, and bench jewelers to maintain production standards and timelinesTranslate design direction into actionable production steps through CAD files or hand sketchesLiaise with internal marketing team and third-party agencies to provide necessary production assets and product details for campaigns, events, and promotionsSupport sales team with accurate product information, inventory status, and digital assets for client presentations and proposalsMaintain up-to-date production documentation, image libraries, and custom order trackingParticipate in trunk shows, trade events, and private client appointments to provide production knowledge and logistical supportCoordinate visits to Downtown LA production vendors and ensure alignment across all external partnersEnsure the brand's quality, service, and visual standards are upheld across all production touchpointsExperience & Qualifications4–6 years in fine or luxury jewelry production, with hands-on experience managing custom pieces from start to finishExperience working directly with CAD designers, vendors, and manufacturing teamsFamiliarity with luxury-level service standards and high-ticket custom jewelryBachelor's degree in Jewelry Design, Product Development, or a related field preferredGIA certifications (e.g., Jewelry Design & Technology, Graduate Jeweler) a plusWorking knowledge of CAD software (e.g., Rhino, Matrix, ZBrush) and production tracking systemsSolid understanding of gemstones, precious metals, and the custom jewelry processStrong communication skills to collaborate across departments and with high-end clienteleProficiency in Microsoft Office and/or project management toolsHighly detail-oriented and organized, with excellent follow-throughCalm under pressure and comfortable managing multiple timelinesStrong interpersonal and client-service skills with a polished, professional demeanorCollaborative mindset and proactive approach to problem-solvingWorking Conditions & LocationLocation: Onsite in the Greater Los Angeles Area (Confidential)Schedule: Monday – Friday, 9:00 AM – 5:30 PMMust be onsite 3–4 days per weekOccasional evenings/weekends during trunk shows or special eventsWeekly visits to Downtown LA vendors as neededCompensation & Benefits$60,000 - 100,000 base salary based on experiencePerformance-based bonus opportunitiesGenerous PTO, paid sick, and personal daysMedical and dental reimbursement options after eligibility period401(k) retirement plan with employer matchWhy Join? This role offers the opportunity to bring one-of-a-kind custom jewelry pieces to life while working closely with a passionate, collaborative, and design-driven team.

If you have deep experience in production and an appreciation for luxury craftsmanship, this is your chance to play a vital role in the ongoing success and growth of a respected, high-end brand.About Our Client Our client is a luxury custom jewelry brand known for its impeccable craftsmanship, refined aesthetic, and commitment to creating meaningful, personalized pieces. With a loyal clientele of collectors, connoisseurs, and private clients, they continue to set the standard for excellence in bespoke jewelry.This role requires U.S. work authorization, as it is based in the United States.

Sponsorship for employment visas is not available through CAZA Collective or our clients. CAZA Collective proudly represents leading organizations across the diamond, gem, and jewelry industry. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.