Custom Audio Support RepresentativeAbt Electronics has an immediate opening for the position of Custom Audio Support Representative. This is an in-house position at our office located in Glenview, IL. We are a family-owned company that has been in business since 1936 and continues to experience strong growth year after year.
Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation, and servicing all the products we sell. We are looking for a highly motivated, flexible & friendly Custom Audio Support Representative to join our team. If this is you, we want to hear from you!Primary duties include:Assist customers over the phone with their home electronics service needsBasic troubleshooting & tech support for consumer electronicsProcess returns & exchangesCreate service tickets to document customers' needs & dispatch techs to customers' homesJob Requirements:Basic operational knowledge of consumer electronicsStrong computer skillsAbility to take initiative & make decisionsApproachable & outgoing personalityScheduling includes night & weekend hoursBi-lingual a plusIn-person positionWe offer our team members:Hourly rate starting at $24.00 or more based upon experienceYearly performance reviewPotential for advancementMedical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)401(k) (Charles Schwab) which includes a matching programLife & Disability insurance (Lincoln Financial)Generous Paid Time Off/Sick Pay ProgramContinued training & career developmentEmployee discounts on all products we sellPerformance-based bonus programs