Custodial Supervisor

Responsibilities

• Establishes and maintains strong client relationships
• Serves as the main point of contact for multiple client departments and attends client meetings
• Provide leadership and support across a 24x7 work setting
• Promotes a strong safety culture and safe work environment
• Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
• Performs daily quality control inspections to ensure quality standards are met or exceeded 
• Performs time studies to optimize operational tasks, schedules and staff allocation
• Looks for opportunities to increase revenue by providing additional or periodic services to the client
• Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
• Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
• Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
• Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
• Partner with Human Resources for employee issues as well as interviewing, hiring and onboarding of new employees 
• Responsible to train and develop new and existing employees to defined quality standards
• Gather required data and performance metrics for daily, weekly or monthly reports.
• Complies with client and internal ABM processes and policies
• Perform other duties as assigned

• Bachelor’s degree, military or requisite experience preferred
• 3-5 years of management experience 
• Experience in facility services or building management is desired
• Must have working knowledge of OSHA safety standards and regulations
• Must maintain a valid State issued driver’s license
• Experience in warehouse, distribution center or manufacturing environment is a plus
• Excellent organizational skills and attention to detail
• Ability to adjust work schedule as needed to support the operation
• Solid business acumen and basic accounting principles 
• Proficient in Microsoft Office
• Previous custodial experience desired
• Able to stand up to 10 hours per day