Curam Technical Lead

SCOPE OF THE PROJECT

The Eligibility and Enrollment Member Management Project is one of the largest IT projects for the State of South Carolina. It is a multi‑year effort to replace the State’s aging Medicaid Eligibility Determination System and other member management applications with a multi‑tier application environment that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders. This system will utilize IBM Cúram’s social program management platform and will be configured/implemented by the State in partnership with designated vendors. The software combines the advantages of commercial off‑the‑shelf software, an enterprise platform and service‑oriented architecture with the business and technical flexibility required to implement solutions that meet agency objectives.

DAILY DUTIES / RESPONSIBILITIES

The Senior Cúram Technical Lead will serve as the on‑site technical resource for the Member Management Replacement Project leadership and team. The Lead is responsible for providing guidance to SCDHHS and MMRP vendors related to requirements, designs and development activities/deliverables associated with the use of IBM Cúram software. The Lead will work with the team’s business analysts, subject‑matter experts, system integrator and designated vendors, as well as the Enterprise Services team, to meet the project goals.

DUTIES INCLUDE

• Serves as a technical resource, providing technical/analytical guidance to the project team and vendors; offers advice on best practices for utilizing IBM Cúram software to meet stated business needs.
• Identifies, reviews, and approves proposed solutions to meet business requirements; communicates risks and concerns related to proposed solutions and offers alternative solutions as appropriate.
• Conducts demonstrations and develops proofs of concept using IBM Cúram software to verify feasibility of proposed IT approaches/solutions.
• Conducts and coordinates data mapping and gap analysis to determine whether IBM Cúram software meets business needs.
• Uses knowledge of IBM Cúram framework to consult with development leads in resolving issues and meeting business requirements.
• Assists in managing work between IBM, the System Integrator team, other vendors and the Legacy Systems team to ensure a smooth transition between Medicaid Eligibility Determination System (MEDS) and Cúram while ensuring that legacy Medicaid Management Information System (MMIS) continues to provide the appropriate information.
• Collaborates with project leadership, business analysts, subject‑matter experts, technical managers and development leads on business requirements, functional and non‑functional specifications, technical design specifications and integration component requirements.
• Works with the Quality Product Manager and vendors to ensure that all deliverables are completed on time and meet quality standards.
• Reports on project status and strategies orally and in writing; communicates any known issues or risks to MMRP leadership and appropriate team members in a timely manner.
• Collaborates with SCDHHS agency staff and vendors on implementation requirements.
• Interprets, translates, and communicates highly technical concepts to both business and technical MMRP team members and stakeholders.
• Assists with technical analysis of IBM Cúram releases.
• Other duties as assigned.

REQUIRED SKILLS (RANKED IN ORDER OF IMPORTANCE)

• Bachelor’s degree in Computer Science, Engineering, Technical Science or equivalent industry experience.
• Minimum of seven (7) years of technical experience with IBM Cúram framework; must have experience with HCR and CGIS.
• Cúram Certification.
• Experience delivering in waterfall, scrum, agile and other methodologies.
• Experience profiling and troubleshooting IBM Cúram Out‑of‑the‑Box and custom code.
• Excellent written and verbal communication skills and strong cognitive ability, particularly in understanding, documenting, and describing complex technical subjects to both technical and non‑technical business users.
• Excellent problem‑solving skills.
• Demonstrated teamwork and collaboration in a professional setting.

PREFERRED SKILLS (RANKED IN ORDER OF IMPORTANCE)

• Vendor Management experience.
• Knowledge and experience with the BizAgi BPM tools.
• Knowledge of healthcare insurance principles and processes.
• Medicaid operations experience.
• Public sector and/or academic environment experience is a plus.
• Medicaid Management Information System (MMIS) experience.

REQUIRED EDUCATION

Bachelor’s degree in a technical or related field.

REQUIRED CERTIFICATIONS

Cúram Certification.