Cultural Programming HostVilla Roma Resort & Conference CenterReports to: Cultural Programming LeadOverseen by: Cultural Programming DirectorCompensation: $18-$20/hr, Non-ExemptVilla Roma is seeking a highly organized, hospitality-forward, and culturally engaged Cultural Programming Host to support the execution and on-site coordination of Villa Roma's evolving Cultural Programming initiatives, including entertainment programming, wellness experiences, seasonal activations, retreat programming, and special projects.This role serves as the primary on-property representative for Cultural Programming and plays a critical role in ensuring all experiences are executed with operational excellence, strong guest engagement, and clear interdepartmental communication.The ideal candidate is proactive, detail-oriented, calm under pressure, solution-oriented, and comfortable working in a fast-paced hospitality environment with dynamic schedules and evolving programming needs. They must be able to communicate constructive feedback positively, professionally, and operationally.Position OverviewThe Cultural Programming Host will work directly under the Cultural Programming Lead and in coordination with the Cultural Programming Director to support the execution of all cultural, entertainment, and wellness programming across the property.This is not a traditional 9–5 role. Working hours are directly tied to the operational timing of Cultural Programming activations and experiences.
The position requires on-property presence during scheduled programming, including evenings, weekends, holidays, retreat experiences, and special events.Programming coverage may include:Live entertainmentFamily programmingSeasonal activationsCultural eventsWellness programmingHealth & Horizon retreat experiencesGuest workshops and classesVIP activationsAdditional Cultural Programming special projectsOn-Site Programming CoordinationServe as the on-property representative for all Cultural Programming activationsEnsure programming spaces are properly prepared prior to guest arrivalCoordinate operational flow and guest experience execution during activationsSupport setup, vendor arrival, talent check-in, transitions, and strike/load-out as neededMaintain strong communication between Programming and operational departments throughout activationsAssist with guest flow, audience management, and overall on-site experience supportInterdepartmental CoordinationCoordinate closely with:Front DeskOperations TeamMarketing & SalesFood & Beverage TeamDaily Activity ManagerNighttime HostAssist in ensuring all departments are aligned on programming timing, guest expectations, operational needs, and scheduling updatesCommunicate changes, delays, or operational concerns in real timeCoordinate with Marketing and Operations to ensure all guest-facing communication materials are properly displayed and updated across the property, including:FlyersDigital screensSignageDaily schedulesActivity boardsAdditional promotional and communication channelsVendor, Talent & Guest CommunicationServe as the primary on-site communication coordinator for:PerformersWellness practitionersEntertainersBooking contactsProduction vendorsAdditional programming partnersAssist with talent hospitality and on-site logisticsHelp maintain a professional and welcoming environment for all cultural partners and guestsCoordinate guest check-in for ticketed or RSVP-based events and experiencesExperience Assessment & ReportingShare post-event assessments and operational feedback directly with the Cultural Programming LeadComplete nightly reporting for each Cultural Programming activation and eventTrack and document:RSVP totalsActual attendance numbersGuest engagement observationsOperational challengesVendor or talent feedbackOverall execution notesMaintain attendance records and guest check-in tracking for ticketed or RSVP-based experiencesAssist in identifying opportunities for future programming improvements and guest experience enhancementsQualificationsPrevious hospitality, events, entertainment, cultural programming, or guest experience preferredStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesComfortable working evenings, weekends, and flexible operational schedulesAbility to remain calm and solution-oriented in fast-paced environmentsAbility to communicate operational feedback constructively and professionallyStrong attention to detail and guest experienceFamiliarity with live event coordination, wellness programming, or hospitality operations is a plusSchedule & AvailabilityThis role requires a flexible schedule based on programming and operational needs.Candidates must understand:This is not a standard office-hours roleEvening and weekend availability is requiredPresence is required during active Cultural Programming experiences and retreat programmingSchedule timing will fluctuate based on programming calendar and operational prioritiesIdeal CandidateThe ideal Cultural Programming Host is:Hospitality-drivenCulturally curiousOperationally mindedGuest-focusedHighly communicativeAdaptable and proactiveSolution-oriented and collaborativeComfortable giving and receiving constructive feedback professionallyComfortable serving as an ambassador for the Cultural Programming department on propertyVilla Roma is building a dynamic and elevated cultural and wellness programming platform, and this role will be instrumental in helping bring those experiences to life on property each week.