Culinary Administrative Office Clerk - [FTS] Dollywood Theme Park - Full Time Seasonal

Culinary Administrative Office ClerkAt Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Culinary Administrative Office Clerk who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Culinary Administrative Office Clerk will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.This role exists to support the Culinary Administrative Office Lead by maintaining records, handling paperwork, processing invoices, and orders, coordinating communication between kitchen staff, vendors, and management.

They ensure smooth back-of-house operations by keeping information organized, supporting compliance with food safety documentation and assisting leadership with administrative tasks.Additionally, the ideal candidate will be able display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.Summary of Essential Functions and ResponsibilitiesAssists with office & some location based purchasing & receiving office related tasks, which may be both physical & administrative in function, including ordering, distributing, and stocking product, responding to escalation, vendors, and greet staffCoordinates & scribes in meetings, assist with updating special operational calendars on teams & SharePointOperates and supports technology, systems, and software such as copy/scanners, computers, Microsoft Suite, Teams, Docusign, UKG, Malbek, and other interdepartmental & enterprise-wide systemsAnswers telephones, submits work orders, updates call lists, filing, preparing reports, distributing Mail, and acts a primary hub for supporting on park culinary businessAssists with Inputting Payroll, Payroll exception & adjustment forms, time transfers, tracking & communicating weekly reports, verifying correct pay for hosts, adjusting missed punchesSchedules & coordinates appropriate interviewers, Assist with Special Projects for onsite & off site events, requests, etcAssists with Special Projects for onsite & off-site events, requests & Office CleaningSupports as needed the upkeep of office kitchen area, trash removal from officesActs as the departmental Liaison for On-ground activity, and Interdepartmental communicationsAssists with managing, tracking, & responding to all guest services inquiries & Allergen Inquiries, etcSupports answering Guest inquiries, where and when necessarySupports with Managing, tracking, & order office supplies, and Mail room essential functionsAssists with Communicating with suppliers, vendors, and internal departments as neededSupports the Culinary Administrative Lead by maintaining compliance and regulatory documentation (Health Scores, permits, licenses etc)Supports the Culinary Administrative Lead with the creation & execution of Contracts, PO payments, comp tickets, copiers & printers Create & distribute vendor passes, special Guest alerts/passesSupports the Processing of vendor contracts, vendor invoices, & receiptsAssists with vetting, submitting and coordinated the activation & deactivation of new or departed Hosts from all relevant and accessible systems which may include, Key requests, Teams Requests, Email & IT RequestsAssists with tracking and distributing monthly birthday & anniversary cards, sending flowers & other goodies for host care initiativesSupports the catering team with reviewing weekly BEO Packets, BEO Distribution, Catering bookings, menus, special event orders,Supports with maintaining departmental information postings and fill-in when needed as a communication liaison for the team, Host Hub ChannelManagement reserves the right to change and/or add to these duties at any timeEducation and Experience RequiredAge Requirement: Must be 18 years of age or olderPrevious administrative experience in food service or hospitalityTechnical Skills: Proficiency in Microsoft Office SuiteCommunication: Strong written and verbal skills for interacting with staff & vendorsEducation: High school DiplomaOrganizational Skills: Ability to handle multiple tasks under pressureAbility to safely operate company vehicles according to company policy. Must have valid driver's license, proof of auto liability insurance and acceptable motor vehicle driving recordOffers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record checkKnowledge, Skills, and AbilitiesAble to make a friendly impression when speaking to or corresponding with guests, vendors, and other employeesMust be self-motivated and disciplinedMust be able to prioritize and complete work assignments on a timely basisMust maintain strict confidentiality and judgment regarding privileged informationMust have professional appearance with good personal hygieneMust be productive in a fast-paced environmentMust maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidaysMust be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelinesMust be able to utilize effective communication, problem solving, conflict management and interpersonal skillsMust be able to communicate effectively with Guests and Hosts using approved communication methodsAble to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goalsAble to comprehend instructions and retain informationAble to perform duties consistent with creating a safe and secure environment for hosts and guestsAble to be flexible to handle frequent changes in priorities Able to add, subtract, multiply and divide with accuracyPhysical Requirements | Environmental ConditionsLifting and Carrying : Position may require occasional to frequent lifting of up to 50 lbs utilizing company's safety guidelines for safe liftingMobility : Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hoursRepetitive Movements : This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functionsEnvironmental Conditions : This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heatCognitive and Sensory Requirements : This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methodsAble to meet the physical demands of the jobThis role may include: stooping, bending, high level of manual dexterity for operating small tools, walking on uneven ground, pulling, pushing, etcThe Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.