CTO

We've reserved a CTO chair at Mastercard for the rare general pro who finds Interpersonal Skills fun rather than just familiar. Think of it less as a job and more as a $217,000 - $400,000 bet Mastercard is placing on your 17 years and your judgment.

Key Responsibilities

• Convert Customer Service chaos into a backlog someone can actually work
• Keep showing up for the Owensboro, KY work after the launch buzz fades
• Sense when an Owensboro relationship needs a call, not an email
• Trade quick wins for mission-driven fixes when the math favors patience
• Stitch together Customer Service and People Management into one coherent workflow
• Translate fuzzy stakeholder asks into a crisp Relationship Building plan
• Read between the lines of what Owensboro customers actually need
• Keep Mastercard's People Management pipeline humming without constant hand-holding

What You'll Bring

• Demonstrated wins in general work somewhere near Owensboro, KY
• The instinct to ask "what would change your mind?" before debating
• The reflex to surface risk before it surfaces itself
• Prior experience working on-site in Owensboro, KY, or willingness to relocate

Mastercard spent 15 years in the trenches of general so its clients across Owensboro, KY wouldn't have to. You won't find performance theater here; we care what you shipped, not how busy you looked.

We back our team with $217,000 - $400,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.