ReceptionistDuration – 2 monthsShift - Standard | Mon to FriLocation - Atlanta, Georgia Payrate - $18/hRole PurposeThe Receptionist serves as the first point of contact, delivering a welcoming, professional, and service-oriented experience for guests, field teams, vendors, and internal partners. This role sets the tone for hospitality culture while ensuring efficient front-desk operations and administrative support.Key ResponsibilitiesGuest & Employee ExperienceGreet all guests, vendors, and team members with warmth, professionalism, and a hospitality-first mindsetManage front-desk check-in procedures, visitor badges, and SSC access protocolsServe as a brand ambassador who models standards and valuesCommunication & CoordinationAnswer and route incoming phone calls accurately and professionallyMonitor and respond to general SSC inboxes or front-desk communication channelsCoordinate meeting room reservations and assist with meeting setup as neededAdministrative SupportMaintain reception area cleanliness, organization, and professional appearanceHandle incoming and outgoing mail, packages, and deliveriesSupport SSC leadership and teams with administrative tasks (printing, scheduling, basic reporting, etc.)Track visitor logs and front-desk activity as requiredSafety, Security & ComplianceFollow SSC safety, security, and emergency proceduresEscalate concerns or unusual situations promptly and appropriatelySupport business continuity protocols during incidents or disruptionsCulture & Team SupportAssist with internal events, recognition initiatives, and employee engagement activitiesPartner with SSC teams to create a positive, inclusive workplace environmentSupport new hires and visitors with directions, logistics, and general SSC orientationQualificationsRequiredHigh school diploma or GED1+ year of receptionist, front-desk, customer service, or administrative experienceStrong verbal and written communication skillsProfessional appearance and demeanorProficiency in Microsoft Office (Outlook, Teams, Word)PreferredExperience in a corporate office or hospitality-forward environmentFamiliarity with multi-line phone systemsExperience supporting leaders or executive teamsCore CompetenciesHospitality & Guest Service ExcellenceStrong Attention to DetailProfessionalism & DiscretionOrganization & Time ManagementAdaptability & MultitaskingClear CommunicationTeam-Oriented MindsetSuccess Measures (KPIs)Positive feedback from guests, field leaders, and SSC employeesAccuracy and responsiveness in phone call routing and visitor managementProfessional presentation of SSC front desk and common areasTimely completion of administrative and support tasksAdherence to safety and security proceduresPhysical & Work RequirementsAbility to sit or stand for extended periodsOccasional light lifting (packages, office supplies)