EMCOR Facilities Services, Inc. is seeking a Call Center Supervisor to lead a team of customer service representatives responsible for frontline telephone support for ECSC contracted customers, providers, and technicians.
You will monitor performance, coach staff, and collaborate with Account Management to meet customer expectations and service levels. The ideal candidate has prior call center leadership and flexible scheduling experience. #J-18808-Ljbffr
You will monitor performance, coach staff, and collaborate with Account Management to meet customer expectations and service levels. The ideal candidate has prior call center leadership and flexible scheduling experience. #J-18808-Ljbffr
CSR Operations Lead — Elevate Call Center Performance in tempe at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and onsite.