Biogen is seeking a strategic Head of Commercial CRM & Customer Engagement Excellence for North America. This role shapes the enterprise CRM vision, drives the roadmap for Veeva CRM/Vault, and aligns with Marketing, IT, Data & Analytics, Compliance, and Brand teams to optimize field operations and customer engagement.
You will lead requirements, design solutions, and deploy CRM capabilities while evaluating AI and digital tools to enhance omnichannel engagement.
#J-18808-LjbffrCRM Strategy & Field Engagement Leader in cambridge at Unknown Company
This position is listed as full time and onsite.