CRM Systems AdministratorPenTeleData, a leader in Data Transport technologies, has an exciting career opportunity for an experienced CRM Systems Administrator.The CRM Systems Administrator is responsible for managing and supporting the CRM systems platform. Will be providing ongoing assistance to our 300+ user organization. The ideal candidate will be passionate about supporting user adoption and enhancing the implementation's business value.
MUST have established residency in Pennsylvania.Daily duties include:User management, system configuration and handling user support through Help Desk CasesDeveloping custom objects, fields, workflows and validation rules to align with business processes and will set up automation to streamline tasks and boost efficiency without compromising stability or securityCreating and maintaining clear documentation to support users and internal teamsCollaborating with colleagues to understand, analyze and improve CRM systems with third-party tools or systemsCommunicating with consultants and/or vendors when necessaryOther duties as assignedQualifications:Established residency in PennsylvaniaH.S. Diploma or G.E.D.Salesforce Administrator CertificationMinimum 2 year experience as a CRM Systems Administrator; willingness to continue related education and maintenance certificationsSalesforce Proficiency- Sales Cloud, Service Cloud, Field Service+, Shield, Own BackupExperience with any additional CRM products a plusExperience with CPQ (Configure, Price, Quote)Experience with Conga Document Automation (Composer, Sign)Proficiency with Agile Project Management / JIRAProficiency with DocuSign eSignatureProficiency with GIT/BitbucketProficiency with Microsoft 365Excellent Communications Skills- Oral and WrittenExcellent Organizational SkillsExcellent Problem Solving / Troubleshooting SkillsScripting Skills - SOQL/SOSL, Apex, Javascript, HTML/CSSAbility to be self-motivated and self-starter to handle multiple tasksAbility to adapt to changing technology and changing needs of the companyAbility to develop and maintain CRM custom objects, formula fields, workflows, validation rules, custom views, dashboards and generate reportsAbility to work as a team in a collaborative environment to achieve agreed-upon objectivesAbility to communicate effectively with all levels within the organization
CRM / Salesforce Systems Administrator in palmerton at Unknown Company
This position is listed as full time and onsite.