The City of New York’s NYCHA is modernizing its Customer Relationship Management (CRM) operating model to enhance resident interactions and service delivery. This Senior Director of CRM Modernization will steer the enterprise program, aligning business, technology, data, and processes for measurable resident benefits.
Reporting to the Deputy Chief Administrative Officer, the role requires strong program leadership, governance, and cross‑functional collaboration to deliver a cohesive
#J-18808-LjbffrCRM Modernization Program Director in new york at Unknown Company
This position is listed as full time and onsite.