Unknown Company

CRM Coordinator

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new york, ny • Posted 6 days ago
Onsite Full Time Recruitment

Location: New York, NY, 1515 Broadway, or Burbank, CA, 231 Olive Avenue

Work Arrangement: Onsite

Schedule: 10:00 AM to 7:00 PM local time


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Job Summary

The CRM Coordinator supports the execution and operations of customer relationship management (CRM) initiatives, with a primary focus on in-app banner workflows. This role partners closely with cross-functional teams and vendors to ensure timely execution, accurate reporting, and smooth day-to-day CRM operations. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple tools and processes.


Key Responsibilities

  • Create tickets for CRM campaigns.
  • Organize and maintain team assets, including naming conventions, calendars, and shared folders.
  • Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools.
  • Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.
  • Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.
  • Support day-to-day CRM coordination and operational tasks as needed.


Required Skills And Qualifications

  • Strong organizational skills with attention to detail.
  • Ability to manage multiple tasks and deadlines simultaneously.
  • Familiarity with tools like Airtable, Jira, Asana, or similar platforms.
  • Familiarity with CRM and marketing technology platforms, such as Salesforce, Braze, or similar tools.
  • Strong communication and collaboration skills.
  • Comfort working with vendors and cross-functional partners.


Preferred Qualifications

  • Three or more years of experience in CRM operations, lifecycle marketing, or marketing operations.
  • Experience working with in-app messaging or banner tools, such as Redfast or similar platforms.
  • Basic reporting or analytics experience.
  • Basic HTML experience. xhqgsiq
  • Bilingual in any additional language.


Pay Range

  • $36.00 to $40.00 per hour, W2.


Requisition ID: PMOUNTJP

CRM Coordinator in new york at Unknown Company

This position is listed as full time and onsite.

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