CRM Business System AnalystRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking CRM Business System Analyst for one of our direct client.Role: CRM Business System AnalystLocation: Santa Clara, CA & Dallas, TXDuration: Long termJD:7+ years' experience as Business System AnalystBachelor's in Information Systems, Business or related fieldBusiness System Analyst experience in CRM/ERP applications in a multiple application environment is requiredBSA experience/knowledge of Order Fulfillment Systems in Telecom or Data Center Industry is preferredBSA experience in Siebel Quote, Orders, Work Orders, Activities, Trouble ticket, Assets experience is highly preferredBSA experience in Quote to Cash with a focus on Order Fulfillment, Install Base, Field Service, Service Contracts, Supply Chain in Oracle E Business Suite may also be consideredHands on Knowledge in Siebel, SFDC is preferredAgile development methodologiesPRINCE2 Foundation Certification/Six Sigma Yellow Belt/PMP/Scrum Master - PreferredITIL Foundation CertificationNetworking certification CCNA/CCNP,/JNCP is a plus but not mandatory